Donations are paid to your charity as soon as we receive them from the retailer. The whole process can take up to 6 months but can be longer.
The donation process goes in the following stages:
- Pending – This means your purchase has been successfully tracked and we are now waiting for the store to approve the purchase.
- Approved - This means the store has approved your transaction and we are now waiting for the funds to be received from the store.
- Paid - This means we have received the payment from the store and have paid the charity.
Donations are also subject to a £15 threshold for each payout every month. If the charity has not reached this threshold, the donations get rolled over onto the next month and paid to the charity.