Donations can take up to 7 days to appear in your account. This is because we require data from the retailer before we can update your account.
Most retailers are quick to send us the required information and in the majority of cases, your donation will appear in your account quickly after the purchase. You will also receive a confirmation email from us when the transaction has been reported to us.
If you haven't received a donation after seven days, you can submit a claim for the missing donation here: https://www.giveasyoulive.com/account/claim/make.