Sainsbury's has a lot of terms and conditions which may affect whether you receive a donation. To see the full list, you can visit here. Only orders with a minimum value of £40 are valid for donations too.
Sainsbury's also only pays donations on the total value of your first basket. If you go back and edit your basket, Sainsbury's will not pay a donation on the increased basket total.
For example: If you add £40 of items to your basket when you book your delivery slot and then go back to the basket and add another £20 of items, Sainsbury's will pay the donation based on your initial £40 basket value.
If you are missing a donation after seven days, you can submit a claim for the missing donation here. We'll then contact Sainsbury’s to investigate why you have not received a donation.