Troubleshooting

Adblockers

• How to make sure your ad-blocker doesn't affect your Give as you Live transactions

Common issues

• My purchase is not showing in my Give as you Live Online account
• Issues with using the Donation Reminder with Chrome
• Safari and our Donation Reminder
• Help with signing in with different browsers
• Give as you Live Online emails are going into junk folder?

Donation Reminder not displaying

• Is the Give as you Live Donation Reminder enabled?
• Are you on a work computer?
• Do you have any Antivirus software installed on your computer?
• Do you have any other extensions installed on your browser?