Troubleshooting

Adblockers

• How to make sure your ad-blocker doesn't affect your Give as you Live transactions
• Kaspersky Antivirus

Common issues

• New Chrome update - Donation Reminder
• I'm having an issue logging in with Facebook
• Not receiving password reminder email?
• I cannot sign in
• Give as you Live emails are going into junk folder?
• My purchase is not showing in my Give as you Live account

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Donation Reminder not displaying

• Issue - Why is the Donation Reminder not displaying on Amazon?
• Is the Give as you Live Donation Reminder enabled?
• Are you on a work computer?
• Do you have a pop up blocker?
• Do you have any Antivirus software installed on your computer?
• Do you have any other extensions installed on your browser?