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  1. Help & Support | Give as you Live Online
  2. Troubleshooting

Troubleshooting

Adblockers

  • How to make sure your ad-blocker doesn't affect your Give as you Live transactions
  • Kaspersky Antivirus

Common issues

  • New Chrome update - Donation Reminder
  • I'm having an issue logging in with Facebook
  • Not receiving password reminder email?
  • I cannot sign in
  • Give as you Live emails are going into junk folder?
  • My purchase is not showing in my Give as you Live account
See all 7 articles

Donation Reminder not displaying

  • Is the Give as you Live Donation Reminder enabled?
  • Are you on a work computer?
  • Do you have a pop up blocker?
  • Do you have any Antivirus software installed on your computer?
  • Do you have any other extensions installed on your browser?
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