Troubleshooting

Adblockers

• ★ How to make sure your ad-blocker doesn't affect your Give as you Live transactions
• Kaspersky Antivirus

Common issues

• I'm having an issue logging in with Facebook
• Not receiving password reminder email?
• I cannot sign in
• Give as you Live emails are going into junk folder?
• My purchase is not showing in my Give as you Live account
• Why do I have to sign in every time to Give as you Live on Safari?

Donation Reminder not displaying

• ★ Issue - Why is the Donation Reminder not displaying on Amazon?
• Is the Give as you Live Donation Reminder enabled?
• Are you on a work computer?
• Do you have a pop up blocker?
• Do you have any Antivirus software installed on your computer?
• Do you have any other extensions installed on your browser?