Donations are paid to your charity as soon as we receive them from the retailer. The whole process can take 4-6 months.
The donation process goes in the following stages:
- Pending – This means your purchase has been successfully tracked and we are now waiting for the store to approve the purchase.
- Approved - This means the store has approved your transaction and we are now waiting for the funds to be received from the store. We will then update your total and pay the funds to your chosen charity.
- Paid - This means we have received the payment from the store and have paid the charity.
Donations are also subject to a £15 threshold for each payout every month. If the charity has not reached this threshold, the donations get rolled over onto the next month and paid to the charity.