I have opted-out of emails and are still receiving emails what should I do?

An unsubscribe request via your account panel or the link at the bottom of the emails we send should automatically take effect in minutes.

If you do continue to receive emails, please reply to one of them and state that you wish to be unsubscribed. Typically when we receive such queries, it is because a user has multiple accounts with different email addresses and has only unsubscribed from one address. In very rare cases, a technical failure could cause the unsubscribe to not take effect.

Your email consent only affects marketing emails. Any transactional emails, such as emails confirming a donation, will continue to be sent.

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