Is the Give as you Live Donation Reminder enabled?

Once you have installed the Give as you Live Donation Reminder you will need to make sure it is enabled in your browser.

Google Chrome

  • Click on the Chrome menu icon
  • Click on 'Settings' 
  • Click on 'extensions'
  • Make sure 'enabled' is checked next to Give as you Live. 

Safari

  • Click on the Safari menu 
  • Click on 'preferences'
  • Click on 'extensions'
  • Make sure 'enabled' is checked next to Give as you Live. 

Firefox

  • Click on the 'Tools' menu
  • Click on 'add-ons'
  • Click on extensions on the left hand side
  • Make sure Give as you Live is listed and enabled

Internet Explorer

You do not need to check this in Internet Explorer. 

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Comments

  • Avatar
    Elizabeth Stallion

    I use Internet Explorer for Give As you Live and, because the toolbar was not displaying I checked to see if the toolbar was disabled. On looking at the troubleshooting for this it says "You cannot currently do not need to check this in Internet Explorer." What does this mean?

  • Avatar
    Jess

    Hi Elizabeth,

    The shopping bar is a browser plug in, so therefore the settings on each browser are different. On Internet Explorer there is not an option for Give as you Live to be 'enabled' therefore this check does not apply to Internet Explorer. if you need any help trouble shooting please contact the help desk by submitting a ticket.

    Kind regards
    Jess

  • Avatar
    Jem Cooper

    Your help for Chrome is not sufficient.

    My Chrome showed the tick box for Give as You Live but would not allow me to enable it until the extension was downloaded from the Chrome store. This is quick and free. I use Firefox normally and Give as You Live has always worked there so perhaps every browser needs its own download.

  • Avatar
    Jess

    Hi Jem,

    Thanks for your feedback.

    I'm not sure what you mean - the extension needs to be downloaded before you are able to enable it on chrome, what help information would you like to see for chrome?

    There is a separate download specific to each browser - the website recognises which browser you are on and downloads the version for that browser.

    Kind regards,

    Jess

  • Avatar
    Bg181146

    I DON'T KNOW IF 'GAYL' IS ENABLED OR NOT, DON'T REALLY UNDERSTAND THE INSTRUCTIONS FOR CHROME - WHAT CHROME ICON - WHERE IS IT WHEN I'M ON CHROME? THE 'GAYL' BAR IS NOT POPPING UP ON THE STORE PAGES LIKE IT USED TO :(

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