Give as you Live funds can take up to 4 months to be processed- we need to allow 28 days for refunds and exchanges, then we request the money from the retailer- who then has up to 3 months to pass the funds to us.
We pay charities quarterly via BACS subject that the minimum threshold of £15.00 has been met. If the £15.00 threshold has not been met these funds will roll over to the next payment run until this threshold has been met.
You can see what amounts are pending for your charity by logging into www.everyclickadmin.com and clicking the 'create a report' icon and requesting a 'supporter revenue breakdown' report.